Shipping Policy

WE OFFER WORLDWIDE SHIPPING!!!!

WITHIN AUSTRALIA

How much does Shipping Cost?

We offer a shipping flat rate of $9.99 AU for any order to Melbourne, and 15.99 for the rest of Australia, no matter where you are, or how many mats you order!

Who do you ship with?

We use a 100% Carbon Neutral Delivery Service with Sendle.com.

How long does shipping take?

National deliveries with Sendle range from 2 to 10 business days from date of dispatch. All orders are usually dispatched within 2 business days of received payment.

Once your order is dispatched you will receive an email from us letting you know that your order is on its way and advising the tracking info for your parcel.

Do I have to pay for shipping costs when I’m returning and Item? 

Yes customers are responsible for shipping costs for all returns and exchanges.

INTERNATIONAL SHIPPING

How much does International Shipping Cost?

Please contact us if you would like to place an international order. Costs vary according to number of mats and destination.

Do you ship to all countries?

We ship to all countries except:

  • Crimea (Ukraine)
  • Iran
  • Korea, People Democratic Republic of (North Korea)
  • Sudan
  • Syria
  • Yemen

Please note that duties and customs may apply at the destination country and is NOT included in your sale and shipping price. These costs may varynbut below an approximate overview for a few resions:

UNITED STATES
Tax & Duty will be charged if purchase exceeds $200.00AU approx.

CANADA
Tax & Duty will be charged if purchase exceeds $0.00AU (All imports will be charged TAX & DUTIES)

UK & EUROPE
Tax will be charged if purchase exceeds $0.00AU (All imports will be charged VAT) and duty will be charged if purchase exceeds $150AU approx.

JAPAN
Tax & Duty will be charged if purchase exceeds $80.00AU approx.

NZ
Duty will be charged if purchase exceeds $50.00AUD approx.

Do I have to pay for shipping costs when I’m returning and Item?

Yes, customers are responsible for shipping costs for all returns and exchanges.